To terminate an employee in the Maxwell portal, follow the below steps. Please keep in mind that the termination process will vary, both from carrier to carrier, and group to group.  Click here to learn more about the processing of terminations. 

From the "Your Team" page, click into the employee you wish to terminate.

On the "Family" tab, scroll down to the bottom, and click the red "Terminate" button.

You will be prompted to:

  • Select whether that individual is eligible for COBRA from the drop-down (A)
  • Type in the employment end date (B)
  • Select whether it is a voluntary, or involuntary termination (C)
  • Type in the coverage end date (D)

Then click "Yes" (E).